Privacy Policy

1. Information We Collect

a. Personal Data

We collect data you provide directly, including:

  • Name
  • Email
  • Phone number
  • Date of birth
  • Health or wellness-related data (voluntarily submitted)
  • Other data required for bookings, inquiries, or consultations

b. Automatically Collected Data

  • IP address
  • Browser type and device info
  • Pages visited and time spent
  • Referral URLs
  • Cookie data and analytics

2. Legal Basis for Processing (GDPR Compliance)

We process personal data under the following legal bases:

  • Your consent
  • To perform a contract or provide services
  • For legitimate interests (e.g. analytics, marketing)
  • To comply with legal obligations

You may withdraw consent at any time.

3. How We Use Your Data

We may use your data to: 

  • Deliver and manage our services
  • Personalize your wellness experience
  • Respond to inquiries or support requests
  • Send marketing updates (only with consent)
  • Improve website functionality
  • Comply with applicable laws

4. Data Retention

We retain personal data only for as long as needed to fulfill the purposes for which it was collected, including any legal or operational obligations. 

5. Data Sharing and Transfers

We may share your data with:

  • Service providers (hosting, analytics, CRM, payment gateways)
  • Healthcare partners (only with consent and for your benefit)
  • Government authorities (where legally required)

If your data is transferred outside the EU or Indonesia, we ensure adequate data protection standards are applied. 

6. Your Rights

Under GDPR and PDPL, you have the right to: 

  • Access your data
  • Request correction or deletion
  • Withdraw consent
  • Object to data processing
  • Request data portability (GDPR)
You may exercise these rights by emailing us at info@rejuvo.life.

7. Cookies and Tracking

We use cookies to improve user experience, measure performance, and offer personalized content. You can control cookies through your browser settings. 

8. Security

We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, alteration, or misuse. 

9. Children’s Data

Our website and services are not directed to children under 18. We do not knowingly collect personal data from minors. 

10. Updates to This Policy

We may revise this policy. Updated versions will be posted here with the revised “Effective Date.” 

11. Contact Us

Rejuvo Life

Whatsapp: +62 895-3138-3795