Appointments and Services:

  • Full payment is required to make a booking and secure any future appointments. In case of an emergency or unforeseen circumstance, please notify us as soon as possible, and we will work with you to reschedule your appointment without a penalty.
  • Cancellations made at least 24 hours before the scheduled appointment will not incur any fees.
  • Cancellations made less than 24 hours of the scheduled appointment will be charged 50% of the service fee.
  • No-shows or late cancellation (Less than 3 hours) will be charged the full service fee or full CREDIT in case of package.
  • No refunds will be given once the package or program has started.
  • All sales are final, non-refundable and non-transferable.

 

Notes:

  • Arrive 15 minutes early to ensure you receive the full value of your session. This buffer allows you to relax, prepare, consult with our staff, and ensure punctuality. By arriving early, you set the stage for a stress-free, fulfilling experience that enhances your results and leaves you feeling your best. This practice also helps to avoid being late due to traffic congestion in Canggu.
  • You may exchange your chosen treatment. If the new treatment has a higher price, you will be required to pay the difference. However, if the new treatment has a lower price than the initial treatment, the excess amount will not be refunded. The existing schedule for the treatment will remain unchanged.